JNCH Organises Trade Facilitation
Fortnight to Improve Service Standards – Promises Liquidation of All Old SAD
Refund Cases
The following Facility
Notice was issued by the Commissioner of Customs (Import) Jawaharlal Nehru
Custom House on 11th January 2012.
[Customs Facility Notice
No. 01 dated 11th January 2012]
Central Board of Excise and
Customs is celebrating the Golden jubilee of the enactment of the Customs Act,
1962. Further, International Customs Day is being observed on 26.01.2012. As
you all are aware, JNCH has been taking various steps to facilitate the trade
with the active participation and support of all the stake holders. Jawaharlal
Nehru Customs House, Nhava Sheva
is organizing a Trade Facilitation fortnight from 19th January to 2nd
February, 2012 with an objective to improve standards of service delivery in
the following areas of work:
(i) Export
Drawback
disbursal- After filing of EGM, when the SB is transmitted to the queue of Supdt, DBK |
Within
24 hrs. The status of drawback sanctioned will also be displayed in our
website http://www.jawaharcustoms.gov.in/
after the scroll is generated |
Let
Export Order in respect of SB registered |
Same
day |
Cancellation
of EPCG/DEEC Licence- After submission of all the relevant documents |
Within
a week |
Licence
registration of various E.P. schemes |
Same
day |
Finalization
of provisional assessment- After submission of all the relevant documents |
Within
a week |
Generation
of DBK scroll |
Shall
be done twice a week |
Re-export
of goods imported under Bond |
Within
24 hrs of filing of application |
Factory
Stuffing permission |
Same
day |
EP
copy generation |
Within
24 hrs |
(ii) Imports
Verification
of self-assessed BE |
Same
day |
Clearance
order in Docks for home consumption |
Same
day of registration |
Special
Additional Duty Refund subject to production of documents |
All
cases pending more than 6 months would be liquidated |
Cancellation
of PD Bonds- After submission of all the relevant documents |
Shall
be attended to within a week |
IGM
amendments (Minor) |
Same
day |
IGM
amendments (Major) |
Within
24 hrs (O-in-O would be issued within 24 hrs of the P.H. and submission of all the required
documents) |
Pending
IGM amendments (as on 19.01.2012) |
Shall
be attended to by 02.02.2012 |
3. In addition to the above and other facilities
already made available to the Trade, the following facilities are being
streamlined:
(i) Help Desk: An additional help desk to
assist/guide trade has been installed. The Telephone No. is 27242747 and email
ID is jnchhelpdesk@gmail.com.
(ii) Complaint Management: Complaints/Suggestion
boxes have been kept in III, IV and Vth floor of the
Customs House and in the following CFSs
(a)
CWC Dronagiri (b) All Cargo Logistics (Trans India)
(c) Navkar Logistics (d) Gateway Distripark
Ltd (GDL) (e) CWC Logistics Park (Hind Terminal).
In addition to the above,
member of trade can send complaints/suggestions/grievances by e-mail to the
following Nodal Officers’ e-mail ID
(i) In respect of imports: Shri
P. N. Balachandran, DC(Appraising
Main-Imports) (nodalimpjnch@gmail.com)
(ii) In respect of exports: Shri
K. V. Singh, DC(Appraising Main-Exports) (nodalexp@gmail.com)
Complaints/suggestions/grievances
can also be placed on JNCH website jawaharcustoms.gov.in
All
the complaints/suggestions/grievances received will be monitored regularly at
the level of Commissioners and action taken shall be informed to all concerned.
4. All the members of the trade and stakeholders
are requested to cooperate to enable the Custom House to improve the standard
of service delivery.
This
issues
with the approval of the Chief Commissioner of Customs.
F. NO. S/V-30-Misc-284/2012 CCO-MII